The Customer Quality Manager coordinates internally and externally within the organization. This role expects the individual to be responsible for the quality inspection, performance and improvement of final products delivered to customers. The topics covered in this programme is Quality Inspection, Advanced Product Quality Planning, Quality Control Tools, Process Failure Mode Effect Analysis, Total Quality Management, 5S, Safety Management, Resource Management, Change Management, 8D - Problem Solving Techniques etc.
A Supplier Quality Manager is responsible for overall supplier quality assurance functions for all facilities including incoming inspection, issue containment and supplier corrective actions. This programme covers topics such as Material Inspection, New Material Quality Validation, Control Plan, Cost of Poor Quality, Supplier Performance Management, Supplier Performance, 5S and Safety in Operations, Total Preventive Maintenance, Quality Control Tools, Statistical Process Control, Advanced Product Quality Planning, Product Part Approval Process etc.
Material Coordination Manager need to coordinate and expedite procurement and flow of materials, parts, and assemblies between sections or departments of manufacturing, according to production and shipping schedules to ensure timely production of goods. This programme covers topics such as Forecasting and Demand Planning, Supply Planning, Lean Manufacturing, Purchase and Stores Operations, Inventory Management, Import Procedures, Safety etc.
Stores Operations Manager role involves managing all aspects of material viz. safe receipt, storage-stock, retrieval and issue/ dispatch for the manufacturing processes of an organization adhering to the laid down SOP and schedule requirements. This programme covers topics such as warehouse planning, procurement and planning, lean manufacturing, warehouse operations, material handling, safety etc.